A guide by Pg Diploma in Business Management
“Most of the successful people I’ve known are the ones who do more listening than talking.”
-Bernard M. Baruch
When someone asks you what qualities you think a good leader should have. What are your answers? Is it a good speaker or a decision maker or a risk taker or a charismatic person? In all these options, we deliberately left out one of the most important quality and that is Listening. A successful leader is the one who can carry out a good conversation and brings out that energy at the workplace which could help people to work to their best of potential.
Many people think a good conversationalist is the one who is a good talker but in reality it is the one who is a good listener. There is an interesting statistics around this which says that, “English speakers can say 125 to 150 words in one minute but are capable of listening to 400 to 550 words in the same duration.” There is an old saying as well, “He who speaks first loses.”
So whilst you do your pg diploma in business management, learn the art of listening. This would not only help you excel in your diploma in financial management but would also help you develop a crucial skill to become a better person overall.
Below are the 7 tips to learn this great art:
Intention of being Involved
There are a lot of benefits of listening. It helps you to learn new things. It helps you formulate a better reply. You always get into a conversation for some reason, so do not deviate from your goal. Stay involved and come out having your purpose solved.
There has to be an ideal environment to listen to a person talk. Always choose a quiet place that is conducive to listening. This would help you recollect your thoughts as well whilst you listen.
Go with the Flow
A good conversationalist is the one who knows how to act in the moment. Deciding in advance what you are going to say before entering into a discussion can make it one sided. So allow your conversation to go with the flow. Listen to all the sides, weigh everything and only then speak your mind.
Stay in the Moment
In order to listen, you need to rid yourself off all the distractions such as social media, phone calls, sms etc. Put your phone on silent or pilot mode whilst you are in the conversation.
Learn to Pay Attention
Many a times this happens that you are 100 percent in the room without any distractions but your mind starts to wander. For this you need to learn how to pay attention no matter how boring the conversation is turning out to be. One best way to develop this is Yoga.
We listen only when we have certain agreement with what the person says. To ensure this, put yourself in the other person’s shoes. This would help you empathise with the person and hence would help have a fruitful discussion.
Wait for your turn to talk
This is one of the hardest thing to do. In a conversation you will get a chance to talk. Wait for your turn before you talk and do not interrupt when someone else is talking. In order to truly listen, you need to resonate so that the person feels that you are listening and for this you need to wait for your turn to talk.